Forefront Identity Manager Technical Support

Location: Remote, Remote
Date Posted: 07-25-2018
Position Title: FIM Tier 2 Technical Support
Location: Remote
Security Clearance Type: Public Trust and able to obtain a Secret
Work Status: US Citizen
Position Status: Contract to Hire
Compensation: DOE
Position Description:
Our client has teamed with the GSA to design, develop, and support the evolution of IT Service Delivery for the GSA Enterprise.  GSA manages a lot of other Civilian Agencies systems under the shared services agreement.  GSA IT requires an Information Technology Infrastructure Library (ITIL)-based solution that has an integrated, enterprise-wide focus to deliver shared IT services in accordance with GSA IT’s governance structure and portfolio-based framework. The GSA Enterprise Operations (GEO) program supports a wide variety of technologies including: WAN/LAN networking, Directory Services, Electronic Messaging and Collaboration, Data Centers, Servers and Storage, Desktops, Remote Access, Unified Communications, VTC, Tools, and Project Management.
Required Education:
Bachelor Degree with a minimum of  3 years’ experience in systems engineering, networking or information security technologies
Required Skills:
  • 3+ years experience in Forefront Identity Manager (FIM)  design & operations
  • 3+ years experience with coding (such as C# or Visual Basic or Powershell)
  • 3+ years hands-on experience with IT Identity and Directory Management (create, change, delete user accounts, privileges, and roles) that includes management, administration, and support of Microsoft Active Directory (AD) domain structure. 
  • Experience managing administration and support of Microsoft AD, LDAP, or Google App directory including monitoring of these environments
  • 3+ years Windows 2008/2012 systems administration experience.
  • Experience supporting customers in secure environments.
  • Experience supporting government customers having a multi-site, distributed enterprise network architecture.
  • Experience with performing root cause analysis, risk identification, and risk mitigation.
  • Candidate must possess, or be able to obtain, a US “Public Trust” clearance and eligible for Secret Clearance. 
Desired Skills:
  • Excellent interpersonal skills including the ability to collaborate effectively, self-awareness, and above average written and oral communications.  Attention to detail and integrity are paramount.
  • Experience with the design and implementation of IT service management best practices such as change, problem, incident, configuration and service level management and/or ITIL is strongly preferred.
  • Ability to drive efficient resolution of all incidents through analytical and structured approaches to problem solving.
  • Hands-on experience with SSO Protocols such as SAML, WS-FED, OAUTH, etc.
  • Certifications: Microsoft Certified Technology Specialist (MCTS), Microsoft Certified Solutions Associate (MCSA): Windows Server 2012, or Microsoft Certified System Engineer (MCSE): Server Infrastructure (SI).
  • Familiarity with Google Enterprise Apps internal directory service (GCIMS), use of Mailgate products with Google Mail.
  • Familiarity with Splunk, ForgeRock, & AWS technologies.
About Seneca Resources:
Seneca Resources is client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry.  Seneca Resources is a leading IT services provider with offices in Virginia, Alabama, & Dallas that service clients throughout the United States.  The key to our success lies within our strong corporate culture which drives our business.  We challenge our staff through engaging work, and we reward our staff through competitive compensation, extensive professional training, and excellent opportunities for career advancement.  In turn, we look for only the best and brightest to join our team.
We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.
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