Remedy Systems Analyst

Location: Ft. Lee, Va
Date Posted: 02-21-2018
 Seneca Resources is client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. We are a leading IT services provider headquartered in Reston, VA with offices in Richmond, VA Birmingham, AL and Columbia, MD that service clients throughout the United States. The key to our success lies within our strong corporate culture which drives our business. We challenge our staff through engaging work, and we reward our staff through competitive compensation, extensive professional training, and excellent opportunities for career advancement. In turn, we look for only the best and brightest to join our team. 

Title: Remedy Systems Analyst
Location:  Ft. Lee, VA
Employment Type: Full Time
Compensation: Very Competitive
Clearance: Ability to Obtain Public Trust


Develops computer systems specifications that address business requirements and that fit with company/customer system architecture standards.
Develop and maintain custom applications and BMC ITSM 9 applications within a DOD environment. Remedy 9 experience with knowledge of Smart Reporting, MS SQL Server, and direct SQL work. BMC Discovery integration to CMDB. Asset Management, Contract Management, Configuration Management skills preferred.
Skills needed for position: business requirements gathering, process flow identification and development into Remedy workflow.  Continual process improvement mindset with development efforts.
1. Analyzes and evaluates existing or proposed systems and designs computer systems to process data.
2. Analyzes systems and procedures to refine their formulation and converts them to programmable formats.
3. Writes or updates software specifications.
4. Creates logical data models based on functional requirements.
5. Performs quality assurance review of specifications for internal and external delivery.
6. Troubleshoots and provides technical support and solutions to users.
7. Develops analytical tools for use in the design and redesign of systems.
8. Analyzes detail systems factors, including input and output requirements, information flow, hardware and software requirements, and reliability characteristics.
9. Prepares and updates documentation for new or existing systems.
10. Monitors system effectiveness in satisfying user needs.
11. May provide guidance and work leadership to less-experienced analysts.
12. Maintains current knowledge of relevant technologies as assigned.
13. Participates in special projects as required.
Bachelors Degree in a Computer Science or related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
5-8 years of directly related computer systems analysis and/or programming experience.
Remedy ARS experience - Minimum 5 - 8 years
BMC Discovery/ADDM experience 2+ years
Mobile Reach experience preferred
Education - Bachelors in IT or IS
Training/Certification Preferred - RSP, Accredited, Certified, or work experience equivalent (10 years)
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