CCNP Network Engineer (Voice or Collaboration)

Location: Washington, DC
Date Posted: 02-09-2018
Seneca Resources is client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. We are a leading IT services provider headquartered in Reston, VA with offices in Richmond, VA Birmingham, AL and Columbia, MD that service clients throughout the United States. The key to our success lies within our strong corporate culture which drives our business. We challenge our staff through engaging work, and we reward our staff through competitive compensation, extensive professional training, and excellent opportunities for career advancement. In turn, we look for only the best and brightest to join our team. 
 


Title: CCNP Network Engineer
Location: Washington, DC
Employment Type: Full Time 
Compensation: Very Competitive

 
RESPONSIBILITIES:
  • Planning, implementing, designing, engineering and supporting changes to the mission-critical voice, video and data network. 
  • Troubleshooting complex data/voice/video network issues (HQ/RRO/POST). 
  • Provide guidance and technical assistance to improve network and environment health. 
  • Ensure integration and interoperability of network technologies. 
  • Assist in the design and implementation of data center and infrastructure migration. 
  • Ensure quick response to information assurance notifications. 
  • Responsible for the operations and maintenance of remote access and LAN/WAN software and hardware. 
  • Use network monitoring tools to optimize, improve, expand, upgrade and network capabilities and connectivity as required. 
  • Review system logs to determine usage levels, bandwidth, performance, and security of systems. 
  • Install new hardware and software making sure that all components interface correctly with each other and the network.
  • Contacting manufacturer/vendor for warranty repair or replacement. 
  • Engineer and implement designs related to upgrades and enhancements involving all IT Infrastructure, servers, firewalls, circuits, cabling, AD, DNSSEC/DNS, network monitoring tools, and other special systems.
REQUIRED SKILLS:
 
Deep level of knowledge and experience in the following:
  • VPN / Remote Access Technologies 
  • IP telephony
  • QoS
  • Various Network Monitoring and CDR tools
  • Cisco Call manager (8.0 to 11.5)/ Cisco Call manager Express (9.0 to 11.5)
  • Cisco Unity / Unity Express
  • Auto Attendant & IVR
  • IP PBX: On-premises / Cloud based
  • Cisco Contact center / UCCX / Script
  • Network routers & switches
  • ISDN / PRI / SIP Trunk
  • Hands-on troubleshooting skill set for a chronic Data/VoIP/video issue in the network.
  • Ability to apply judgment, implement solutions, and resolve conflicts, all in a multi-tasked environment
  • Strong problem solving, troubleshooting, analyzing and interpersonal skills
 
EDUCATION & EXPERIENCE:
This work requires a high degree of system-specific knowledge and a background in the various technologies and practices incorporated by the customer to include: Firewalls / Routers / Switch / WAN optimizer / Load Balancer
  • CCNP Certified (VoIP or Collaboration) with a minimum of 10 + years of VoIP experience
  • Bachelor’s Degree in Computer Science or related field; or equivalent post-high school education, military and/or work-related experience
  • CompTIA Network+
  • Minimum of 5+ years of Networking experience on an enterprise level.
  • ITIL V3 foundations certification preferred (Not Required)
 
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