Sr. Desktop Support Technician

Location: Huntsville, Alabama
Date Posted: 01-29-2018
About Seneca Resources:
Seneca Resources is client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry.  Seneca Resources is a leading IT services provider with offices in Virginia, Alabama, Texas, and Florida that service clients throughout the United States.  The key to our success lies within our strong corporate culture which drives our business.  We challenge our staff through engaging work, and we reward our staff through competitive compensation, extensive professional training, and excellent opportunities for career advancement.  In turn, we look for only the best and brightest to join our team.
We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.
Position Title: Sr. Desktop Support Technician
Location: Montgomery, AL
Position Status: Contract to hire
Position Description:
Our client is looking for Senior Desktop Support Technician candidates for a position located in Montgomery, AL.
Required Education:
  • Completion of an Associate’s Degree from an accredited college in computer science, computer information systems or a related field; or an equivalent combination of training and relevant work experience may be substituted for training/experience on a year-for-year basis
Required Skills:
  • Three (3) years of increasingly responsible experience performing help desk/operations functions
  • Knowledge of principles and operations of computer systems and related peripheral equipment
  • Ability to analyze and troubleshoot users’ problems via the telephone and internet tools
  • Ability to maintain knowledge of current technology and able to learn new technology
  • Ability to communicate professionally, accurately, and effectively, both verbal and written, as well as on the telephone
  • Ability to understand and respond to user questions in an effective and courteous manner
  • Ability to convey technical procedures and directions in layman’s terms
  • Proficiency with operating systems, including Windows 7, Windows 8, and Windows 10
  • Proficiency in the operation and use of personal computers, utilizing word processing, spreadsheet, and database management software programs (e.g., Microsoft Office 2016, Word, Excel, Access, PowerPoint, etc.), the Internet browser, websites, and e-mail systems
  • Possess advanced knowledge and understanding of networking and personal computer hardware
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