Printer Technician Needed

Location: Arlington, VA
Date Posted: 11-28-2017
Position Title: Printer Technician
Location: Candidates will travel between Pentagon and Mark Center
Security Clearance Type: Interim or Active Secret clearance
Work Status: W2 or 1099 (No sponsorship)
Position Status: 6-12 months contract to hire
Pay: Negotiable
 
JOB DESCRIPTION:
The Printer Technician position is a highly skilled technician level where the employee is capable of a full workload. The individual is responsible for the timely and cost-effective maintenance and repair of office product equipment and for promoting and maintaining a high level of customer satisfaction with our service and products. The successful candidate must be able to successfully complete and possess the following.
JOB RESPONSIBLITIES:
· Maximize equipment up-time through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfaction.
· Ability to troubleshoot and think independently.
· Mechanical and electrical aptitude and demonstrated skills.
· Knowledge of Basic Networking.
· Computer and analytical skills.
· Xerox printer troubleshooting experience is required.
· Possess excellent customer service and communication skills.
· Complete all administrative aspects of the job on time and error-free.
· Provide accurate feedback with call close information, parts usage reporting and customer meter readings.
· Analyze customer needs, recognize business opportunities, and influence sales volume growth.
· Communicate and interact with customers, field service, sales, management, and administration in a way that is courteous, positive and professional.
· Must be able to problem solve, conduct written and verbal communication, read and comprehend technical information.

QUALIFICATION:
  • MUST be Xerox certified
  • Must have either Interim or Active DOD Secret Clearance
  • High School Diploma a minimum, Electronics or Computer Associates Degree preferred.
  • Ability to lift and carry 50 pounds. Pull, lift, reach and transport equipment parts and boxes.
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