AV / VTC Technician

Location: Richmond, Virginia
Date Posted: 10-16-2017
Client: State Agency
Role: AV / VTC Technician
Location: Richmond, VA
Top 3 requirements
1. Crestron VTC preferred
2. Cisco / Tandberg preferred
3. MAC/ PC video editing software preferred 
IT Support Technician to provide Audio Visual (AV), Video Teleconferencing (VTC), and end user support services
DUTIES AND RESPONSIBILITIES:
Provides technical support for VTC conference call monitoring, performance reports, troubleshooting of AV/VTC issues and audio/video conferencing related issues
Install and configure VTC codec equipment and support of desktop or room based VTC suites
Upgrade current software and hardware already in operation
Works directly with customers to assist in setup/break down and operation of electronic presentations via audio/video conference equipment
Works directly with customers to assist in managing and fixing desktop, laptop, tablet, and mobile devices as they relate to AV/VTC functions
Schedule, setup, monitor point-to-point, multi-point, dry run, and ad-hoc audio/video conference
Performs video camera and audio recordings
Performs media editing for customer playback, archiving, and publishing final formats to support special events and conferences as video production team
Sets up and operates audio system for live events and ceremonies, and assist video production requirement
Train techs and end users to operate AV/VTC equipment
Conducts site surveys to establish AV/VTC equipment customer requirements
Must be able to lift and/or carry no more than 50 pounds of AV/VTC equipment
Perform administrative tasks such as inventory tracking, checklists, forms, and meeting binders
REQUIRED SKILLS:
Windows 7/10, Microsoft Office, Project, Visio, SharePoint, MAC & PC Audio/video editing software
CERTIFICATIONS DESIRED:
Crestron, Cisco/Tandberg, Polycom, Microsoft
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