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Help Desk Support Positions

Alpharetta, GA
Position Title: Help Desk Analyst
Location: Norcross, GA
Position Status: 6 month contract to perm
 
Position Description:
Our client is looking for Help Desk Analyst candidates for a position located in Norcross, GA.
 
Responsibilities:
  • Provide 3 levels of support:Technical (Proprietary Software support that will be learned once onboarded – TAMS “Total Automotive Management System” & RPM “Real Time Parts Management”), Hardware Support, and business unit support such as accounting, time sheets, inventory…etc 
     
Desired Skills and Experience (Need at least a few of these):
  • Five9 Call Center phone software
  • ServiceNow Ticketing System
  • Linux/Unix
  • SQL
  • POS experience is a plus as well (NCR, Home Depot, Chick-fil-A…etc)
About Seneca Resources:
Seneca Resources is client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry.  Seneca Resources is a leading IT services provider with offices in Virginia, Alabama, Texas, and Florida that service clients throughout the United States.  The key to our success lies within our strong corporate culture which drives our business.  We challenge our staff through engaging work, and we reward our staff through competitive compensation, extensive professional training, and excellent opportunities for career advancement.  In turn, we look for only the best and brightest to join our team.
 
We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.

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